Refund window
Eligible refund requests should be submitted within 7 days of the original order date.
Refund policy
Simple refund and cancellation request process
We want customers to understand the refund process clearly before ordering. Review the policy below and submit a request if eligible.
Policy summary
- Refund requests must be submitted within the eligible window
- Account details may be required for verification
- Technical issues should be reported to support first
- Approved requests are reviewed by the support team
Important details
Before submitting a refund request
Please read these points carefully so your request can be reviewed correctly.
Setup support first
If the issue is related to installation or app configuration, please contact support before requesting cancellation.
Verification
To protect accounts, we may ask for the email, order date, or payment reference used during purchase.
Processing time
Approved refund requests may take a few business days depending on the payment method.
Refund request
Submit your request
Fill in the form with your order details. This static form is ready for later connection to your backend, email service, or WordPress form.
Tip:
If you only need setup help, contact support first. Many issues can
be solved without cancelling your plan.